PRIVACY POLICY
Last Updated: September 24, 2026
Better Water NC, operated by Ivory Boss LLC ("Better Water NC," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, request a free home water test, or contact us about our services.
1. INFORMATION WE COLLECT
We may collect information you provide directly to us, including your name, phone number, email address, and information you provide when requesting a water test, consultation, estimate, or other service.
We may also collect information about your use of our website, such as browser information, device information, pages visited, and interactions with our website through cookies, analytics tools, and similar technologies.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
• Contact you regarding your request or inquiry.
• Schedule and provide your free home water test.
• Provide estimates, recommendations, and information about our services.
• Communicate with you about appointments and services.
• Improve our website, advertising, and customer experience.
• Measure the effectiveness of our marketing and advertising.
3. INFORMATION FROM ADVERTISING PLATFORMS
If you submit a form through Facebook or Instagram, we may receive the information you provide through that form. We may also use advertising and measurement technologies, including Meta Pixel and Conversions API, to help us understand website activity and measure advertising performance.
4. HOW WE SHARE INFORMATION
We do not sell your personal information.
We may share information with service providers that help us operate our website, process inquiries, provide analytics, manage advertising, or deliver our services. We may also disclose information when required by law or when reasonably necessary to protect our rights, property, or safety.
5. DATA SECURITY
We take reasonable measures to protect the information we collect. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the information below.
7. THIRD-PARTY SERVICES
Our website and marketing may use third-party services such as Wix, Meta, Google, analytics providers, and other service providers. These services may collect or process information according to their own privacy policies.
8. CHILDREN'S PRIVACY
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
10. CONTACT US
Better Water NC
Operated by Ivory Boss LLC
Email: info@betterwaternc.com
Phone: 919-618-6722
Website: www.betterwaternc.com
If you have questions about this Privacy Policy or how we handle your information, please contact us using the information above.